Version 2.0 · Last updated: April 2026 · E&OE
G-I-G-Tech It Cc t/a gigtech · Reg: 2007/107921/23
In these terms: "gigtech" means G-I-G-Tech It CC trading as gigtech, registration number 2007/107921/23; "Client" means the person or entity engaging gigtech's services; "Services" means the consulting, advisory, and project services described on this website; "Engagement Letter" means the written scope and fee document agreed for a specific engagement; "MSA" means the Master Service Agreement between gigtech and the Client.
gigtech provides senior technology advisory, consulting, assessment, and project services as described on this website. We are a technology advisory firm. We are not a law firm, accounting firm, or financial advisory firm. Nothing on this website constitutes legal, financial, or investment advice.
The Engineering Excellence Programme is an advisory-only service. gigtech does not write, modify, or deploy code as part of this service. Recommendations are for implementation by the Client's team or by referred partner firms.
gigtech's Technology Recovery service provides honest triage, assessment, and advisory. gigtech does not guarantee successful project recovery. Outcomes depend on the quality, complexity, and state of existing systems — factors that are outside gigtech's control. gigtech's obligation is to provide an honest, professional assessment and a practical recovery roadmap where viable.
The MVP Launchpad service is a fixed-fee product build with scope agreed in writing before development begins. All scope, timeline, and deliverables are defined in the Engagement Letter. Changes to agreed scope require a signed Change Request before implementation. Post-MVP development, maintenance, and ongoing feature work are not included and are referred to vetted partner firms.
gigtech may introduce Clients to vetted third-party partners for services outside gigtech's scope. Such introductions are made in good faith. The Client contracts directly with the partner. gigtech is not a party to contracts between the Client and partner firms and accepts no liability for partner performance. gigtech may provide quality oversight of partner engagements as part of an active retainer, as specified in the relevant MSA.
gigtech uses artificial intelligence tools to support and enhance service delivery. All AI-assisted work is reviewed and validated by a senior consultant before delivery to the Client. gigtech discloses AI tool usage in its service agreements. Clients who require AI-free delivery must specify this requirement before engagement commencement.
All formal engagements require: a signed Master Service Agreement; a signed Engagement Letter setting out scope, fees, and timeline; and where applicable, a signed Service Level Agreement. Services do not commence until all required documents have been signed and the agreed deposit has been received. gigtech reserves the right to decline any engagement at its sole discretion.
Monthly retainer fees are due in advance on the 1st of each calendar month. Hours do not roll over between months. Unused hours in any month are forfeited. A minimum 3-month commitment applies to all retainer packages. Continuation after the minimum term is month-to-month, with 30 days written notice required to terminate or change tier.
A deposit of 50% of the total fee is required before project commencement. The remaining balance is due on delivery and acceptance of the final deliverable, as defined in the Engagement Letter. Change requests outside agreed scope are quoted and invoiced separately.
South African clients are invoiced in ZAR (South African Rand). International clients are invoiced in USD, GBP, or EUR as agreed in the Engagement Letter. Clients are responsible for all bank transfer fees and currency conversion costs. All prices exclude VAT where applicable.
Invoices are due on the date specified. Overdue invoices accrue interest at the prescribed rate under the National Credit Act. gigtech reserves the right to suspend services where payment is more than 7 days overdue, without prejudice to its right to claim the outstanding amount.
All pricing, descriptions, and service specifications on this website are subject to Errors and Omissions Excepted (E&OE). The Engagement Letter sets out the binding fees and scope for any specific engagement.
All payments to gigtech must be made to the bank account specified on the relevant invoice. gigtech banking details: ABSA Bank · G-I-G-TECH IT CC · Account: 92 0436 9867 · Branch: ABSA Edenvale · Code: 632005. Clients are advised to verify banking details by telephone before making any payment. gigtech will never change banking details by email alone.
Upon full payment of all outstanding fees, gigtech assigns to the Client all intellectual property rights in custom deliverables created specifically for the Client under the engagement. This includes source code, written reports, designs, and documentation created specifically for the Client under the scope of the Engagement Letter.
gigtech retains all rights in its pre-existing intellectual property, proprietary frameworks, methodologies, tools, and general knowledge. Where deliverables incorporate pre-existing gigtech IP, the Client receives a non-exclusive, perpetual licence to use that IP as embedded in the deliverables.
All content on gigtech.co.za — including text, structure, code, images, and design — is the intellectual property of G-I-G-Tech It CC. You may not reproduce, distribute, or use our content without written permission.
Both parties agree to maintain the confidentiality of each other's confidential information shared in the course of the engagement. gigtech will not disclose Client technical information, business data, or engagement details to third parties without written consent, except where required by law or as necessary to perform the services (such as introducing vetted partners). All gigtech staff and associates are bound by confidentiality obligations.
To the maximum extent permitted by South African law, gigtech's total aggregate liability to the Client for any claims arising from or related to the services — whether in contract, delict (including negligence), or otherwise — is limited to the total fees paid by the Client to gigtech in the 3 months immediately preceding the event giving rise to the claim.
gigtech is not liable for: indirect, incidental, consequential, or special damages; loss of profits or revenue; loss of data; or damage caused by the Client's implementation of gigtech's recommendations. gigtech provides advisory services — implementation decisions and their consequences remain the Client's responsibility.
In Technology Recovery engagements, gigtech's liability is specifically limited to the quality of its assessment and recommendations. gigtech accepts no liability for the pre-existing state of Client systems, for outcomes of recovery implementation, or for failure to recover systems that were, in gigtech's professional assessment, not economically recoverable.
Neither party is liable for delays or failures caused by circumstances beyond their reasonable control, including load shedding, internet outages, natural disasters, or government action, provided the affected party notifies the other promptly.
gigtech warrants that: services will be performed with reasonable care and skill; consultants have the qualifications and experience represented; all AI-assisted deliverables are reviewed by a qualified senior consultant before delivery. gigtech does not warrant specific business outcomes, system performance post-implementation by the Client, or the actions of third-party partners. The Client warrants that information provided to gigtech is accurate and that the Client has authority to engage gigtech for the stated scope.
gigtech operates on a remote-first basis. Where in-person attendance is required and agreed in advance in writing, reasonable travel and accommodation expenses are charged to the Client at cost, with receipts provided. Travel time is charged at 50% of the applicable consulting rate unless otherwise agreed.
Either party may terminate a retainer engagement on 30 days written notice after the minimum commitment period. gigtech may terminate immediately if the Client: fails to pay fees within 14 days of the due date; materially breaches the MSA and fails to remedy the breach within 7 days of notice; or acts in a way that is unlawful or harmful to gigtech's reputation. The Client may terminate immediately if gigtech materially breaches the MSA and fails to remedy within 14 days of notice. On termination, all fees owing become immediately due. Obligations of confidentiality survive termination.
The parties agree to attempt to resolve disputes informally in the first instance, through good-faith negotiation between senior representatives. If a dispute cannot be resolved informally within 30 days, either party may refer it to mediation under the auspices of the Arbitration Foundation of Southern Africa (AFSA). Only if mediation fails may either party pursue litigation. Nothing prevents either party from seeking urgent interim relief from a competent court.
These terms and all engagements between gigtech and the Client are governed by the laws of the Republic of South Africa. Both parties consent to the non-exclusive jurisdiction of the Johannesburg High Court for any legal proceedings arising from these terms.
These terms constitute the entire agreement between the parties regarding use of this website. Any written MSA signed between gigtech and a Client supersedes these website terms for that engagement. If any provision of these terms is found to be unlawful or unenforceable, that provision will be severed and the remaining terms will continue in full effect. Failure to enforce any right does not constitute a waiver of that right.
gigtech may update these terms at any time. Continued use of the website after changes are posted constitutes acceptance of the updated terms. Material changes to terms governing existing client engagements will be communicated directly. The current version is always available at gigtech.co.za/terms-and-conditions.
For questions about these terms:
G-I-G-Tech It CC t/a gigtech · Reg: 2007/107921/23 · Johannesburg, South Africa